Shipping & Delivery

 

ORDERS

Please review all order details carefully before submitting your purchase.

While we aim to ship complete orders, if we are unable to fulfill your order due to stock availability, you will be notified within two business days. In these rare instances, you will have the option to proceed with a partial order or cancel the order entirely. You will not be charged for any unfulfilled items.

SHIPPING & DELIVERY

We typically process and ship orders within 1–2 business days from Ontario; for standard mail service within Canada, transit time generally ranges from 2–7 business days. Expedited shipping options are available at checkout. Shipping is free on orders over $100.00, and a flat rate of $10.00 applies to orders under $100.00.

Once your order has shipped, you will receive a tracking number via email.

For any questions, please reach out to our customer care team via email support@moniquemorinlingerie.com. Please note our hours of operation are M-F between 10am and 5pm EST. If you are in touch outside of these hours you will hear back on the next business day.